We are back open for viewings - new protocols!

Posted on Wednesday, May 13, 2020

Viewings during the Covid-19 crisis


The Health and Safety of our team and customers is paramount during this crisis and we would like to provide you with the highest level of service whilst recognising the risks of spreading the virus.

Please read our viewing advice carefully and please follow the instructions below. Currently we are only viewing vacant properties, this may change in the coming weeks.


Please confirm the time of viewing with your local branch by telephone or email. On the day of the viewing we will call to confirm the viewings and it must be confirmed on the day for us to attend.  We will be asking our viewings assistants to complete a twice daily health declaration as well as to wear gloves and face masks as appropriate.

  • To limit the essential visits to our clients property we will be ensuring that we carry out initial due diligence by ensuring that you are financially prepared to purchase a property. Please do not feel offended but I am sure you can appreciate we are still at high risk and want to ensure that we have priority buyers viewing properties. We therefore will be asking our financial services partners Love Financial to give you a call to understand your position. https://www.lvfinancial.co.uk/
  • Meet at the property and please keep a distance of 2 metres at all times. At this time we won’t be shaking hands or offering an elbow bump, please understand that we’re not being rude, we’re just following Government guidance. We would ask you to limit the number of viewers to two people.
  • One of our team will first enter the property, please remain outside until they tell you to enter. 
  • All internal doors, windows and the back door (as appropriate) will be opened for you. 
  • We will leave you alone to view the property and wait just outside so that we are on hand to answer queries.
  • Please try not to touch anything inside the property. If you’d like to see anything in detail please let us know when you are outside the property we will re-enter and try to accommodate your request.
  • When you leave the property please don’t touch your face until you’ve properly washed your hands or used a hand sanitiser. 

Thinking of selling? Find out what yours is worth instantly here https://valuation.holroydsestateagents.co.uk/home/997-holroyds-estate-agents

Current government guidance on Covid-19 can be read here:


Thank you. 



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